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Fractional Chief Strategy Officer (CSO) Services

Strategic Leadership Without the Full-Time Overhead

Unlock executive-level strategy expertise, on demand. Balanced Scorecard Institute’s (BSI) Fractional Chief Strategy Officer (CSO) service provides your organization with seasoned strategic leadership tailored to your unique needs, without the commitment or cost of a full-time executive.

Whether you’re a growing business without in-house strategic capacity, or a complex organization needing interim support or an outside perspective, our fractional CSOs deliver world-class guidance to help you set direction, align resources, and drive results.

Achieve Strategic Success with a Proven Approach

In today’s complex business environment, organizations struggle with translating strategy into action. Our experienced strategists manage using structured, proven frameworks to align organizational goals, measure performance effectively, and ensure long-term success. Business, government, and nonprofit organizations worldwide use our frameworks to:

  • Break down intangible strategic vision into specific, actionable steps
  • Get everyone focused on strategy
  • Choose measures that help you achieve tangible results

Why Choose a Fractional CSO?

Organizations often struggle to maintain strategic focus while managing day-to-day operations. Our Fractional CSO service offers a flexible solution to:

  • Develop or refresh strategic plans
  • Implement and manage Balanced Scorecards, OKRs, and KPIs
  • Facilitate executive strategy sessions and retreats
  • Align business units and teams around a common vision
  • Build internal capacity for strategy execution
  • Monitor progress with performance dashboards and governance structures

You gain access to senior-level strategic leadership exactly when and where you need it, scaling support as your needs evolve.

What You Get

Your dedicated Fractional CSO becomes a trusted partner, delivering hands-on support across the full spectrum of strategy management. Services include:

  • Strategic Planning Facilitation
    Guiding leadership teams through proven planning frameworks such as BSI’s Nine Steps to Success™.
  • Performance Management System Design
    Defining and implementing meaningful KPIs, OKRs, and dashboard systems that drive performance using proven frameworks such as BSI’s MPRA Framework.
  • Strategy Execution Oversight
    Supporting alignment, communication, accountability, and strategic initiative tracking.
  • Leadership Coaching and Capacity Building
    Strengthening your internal strategy team and transferring knowledge through coaching, mentoring, and training.
  • Executive Reporting and Board Engagement
    Preparing high-impact updates for stakeholders, board members, and oversight bodies.

Who It’s For

Our Fractional CSO service is ideal for:

  • Mid-sized and growing organizations without in-house strategic leadership
  • Government agencies or nonprofits needing strategic oversight during transitions
  • Corporations managing enterprise transformation or major strategic shifts
  • CEOs and executive teams needing objective, experienced support
  • Organizations implementing performance frameworks like the Balanced Scorecard or OKRs

    Why Work with Us?

    With over two decades of global experience and the team behind Strategy Management Group and KPI.org, BSI is uniquely qualified to help you lead with clarity, act with alignment, and measure what matters.

    Our consultants have served clients across industries, including Fortune 500 companies, federal agencies, and global nonprofits, and bring a depth of knowledge, tools, and proven methodologies unmatched in the field. Our expert team provides customized solutions that ensure:

    • Proven Methodologies – Based on best practices from leading strategy frameworks and built around the Nine Steps to Success.
    • Hands-On Expertise – Seasoned consultants with real-world experience.
    • Flexible & Scalable Solutions – Designed to grow with your organization.
    • Sustainable Impact – Focused on long-term strategy execution and continuous improvement.

    Need a Fractional CSO? Contact us today for a free consultation and custom proposal.

    “The balanced scorecard is a critical part of our strategy. It offers a framework for achieving our business goals through clear, understandable metrics. It’s more than standard corporate-speak – it actually works!”

    Jeff Levy

    Veolia Water North America

    “The BSP Certification Boot Camp was on enriching learning experience. The case studies and peer interactions helped to turn theory into practice.”
    David Branch

    Director of Business Performance, Constellation Energy

    “Finally, a comprehensive approach that makes sense and ties all of our tools together.”
    Todd Moon

    Chief Operations Service, Alcohol & Tobacco Tax & Trade Bureau

    “The balanced scorecard fosters consistency in strategic planning and performance management throughout our organization. It provides us the framework for sustaining a disciplined and data-driven approach to decision making.”

    John McGillicuddy

    Mecklenburg County, North Carolina

    “Although we only implemented the balanced scorecard approach a couple of years ago, we have already seen improvements in our operations. The [Nine Steps to Success™] approach helps us focus on our ambitious goal to drastically increase the number of transplants we facilitate by 2015.”
    Michael Boo

    Chief Strategy Officer, National Marrow Donor Program®/Be The Match Registry®

    The Institute Way

    Contact us to find out how we can help you take your strategy to the next level!